If you suspect a gas leak, protect people first.

If gas is smelt or a leak is suspected

• Do not smoke, light flames, operate electrical switches or use anything that could create a spark.
• Move people away from the immediate area and ventilate naturally only if this can be done without operating electrical equipment.
• If it is safe and you already know how, close the cylinder or supply valve. Do not place yourself at risk.
• From a safe location, contact emergency services and your LPG supplier or a registered gas practitioner.
• Do not use the installation again until it has been assessed and declared safe.

If there is a fire or immediate danger

Evacuate, warn others and call the local fire and emergency services from a safe position. Do not attempt to extinguish a cylinder fire or move a heated cylinder unless directed by trained emergency personnel.

Smart 1 contact

For non-emergency inspection and rectification enquiries, call or WhatsApp 079 245 0880. Smart 1 Gas Connect is not an emergency-response service and cannot guarantee immediate attendance.